Meet the Team

Steve Hankins

Steve Hankins

Managing Director

Before joining IAA as Managing Director in October 2009, Steve’s varied career spanned the automotive and insurance industries. Steve qualified as a motor vehicle technician in 1982 and progressed to the role of Service Manager at a successful VW/Audi franchised dealership group. Since 1994 Steve held numerous Managerial roles at BGL Group included Engineering Manager, Associate Director for supplier management, and Associate Director for ACM ULR with responsibility for vehicle repair and total loss.

Tony Core

Tony Core

Director of Sales & Marketing

Tony joined IAA in February 2020 in the newly created role of Director of Sales & Marketing having spent the previous fifteen years in the car rental sector working with many of Britain’s motor insurers. Before his time in the insurance supply chain, Tony worked in the FMCG sector – initially with food giants Unilever and Kellogg’s and later with drinks companies Scottish & Newcastle and Bass Brewers. He has won Daily Telegraph and Insurance Times business awards.

Jay Patel

Jay Patel

Financial Director

Jay joined IAA  as our Finance Director in January 2018. Jay’s previous experience included working in the aerospace and defence sector for a company that makes parts for civilian and military aircraft, Jay brings with him a wealth of financial knowledge and expertise. His career has so far spanned 34 years in the manufacturing, service and distribution sectors, during which time he has worked in Australia and held many senior roles, including CFO at a quoted Plc.

Jim Chatten

Jim Chatten

Commercial Director

Jim’s career in the Insurance industry started with Paladin Motor Policies and progressed into claims management of niche underwriting for Red Star. Jim has worked on many projects including the acquisition and merger of Barbican, Beacon, Mitre, HGP Motor Policies and Dominican Insurance. In 1999 He formed the development of the newly created Liberty Motor Policies claims department. Jim continues to establish strong relationships with existing and new clients to ensure that IAA provide full support through the claims process.

Geoff Riebold

Geoff Riebold

Director of Business Intelligence

Before joining IAA, Geoff had a varied IT career spanning from Robotics programming to Business analysis. His previous experience spanned various organisations including Marks & Spencer, the Post Office & various Government departments. Geoff joined IAA in 1993 as a consultant and was initially asked to design and introduce the first IT systems to the company, following this Geoff became IAA’s IT Director. He has been instrumental to the introduction of technology to every sector enabling IAA to become the first UK salvage business to have online auctions.